Service Hotline
Telephone emergency assistance
Minimum machine downtime and remote on-line troubleshooting by trained technicians
Provide on-site service by service technicians when necessary
Remote access by TeamViewer
SERVICE & SUPPORTWE ARE HERE
WE ARE HERE
TO ASSIST ALL YOUR
SYSTEM NEEDS.
Providing our customers with exceptional service and effective support for our systems to work consistently and efficiently is a pioneering criteria for us. Also we focus on equipment planning and after-sales service to ensure timely delivery and customer satisfaction.
REMATO SERVICETechnical support throughout the machine lifetime.
AFTER SALES & TECHNICAL SERVICE
DIRECT SUPPORT.
DIRECT SUPPORT.
FAST RESPONSE.
For questions regarding inspection, spare parts, maintenance and retrofit, please contact the After Sales.
E-MAIL
service@rematomachine.com
SERVICE HOTLINE
+90 544 338 51 05
Monday through Friday · 8:00–18:00 · GMT+3 / UTC+3
Online service helps you to solve machine questions.
OUR SERVICES
FROM START-UP TO
FROM START-UP TO
LONG-TERM SUPPORT.
From installation to long-term maintenance, REMATO support is structured around continuity, fast response and minimum machine downtime.
Machine Installation & Start-up
Proper shipping and delivery of your system
Machine positioning and starting requirements
Technical documentations for operating personnel
Training course at your facility by our technicians
Maintenance
The service department will keep you informed for software updates
Overhaul
Restoration or replacement of gaskets and wearing parts
Retrofit or replacement assistance by experienced technicians
Spare Parts
Guarantee of spare parts for a minimum of ten years
The modular design of the machine makes it easy to replace parts
REMATO SERVICE
KEEP PRODUCTION
KEEP PRODUCTION
MOVING.
Service, maintenance and technical support are organized around the same goal: keeping your equipment productive, reliable and ready for production.
CONTACT SERVICE ↗